Incident Response Procedure

Cyber Security Framework

Resources developed in line with NIST Cybersecurity Framework v2.0

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Incident Response Procedure

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Description

Responding to Cyber Incidents is One of the Most Critical Ways to Protect Your Business. This procedure gives you a clear, practical framework to identify, contain, and recover from cyber incidents, helping to reduce risk and protect your critical data and systems.

Key Features

  • Step-by-Step Guidance: Clear instructions on what to do when a cyber incident occurs, from initial detection to full recovery.
  • Identify & Contain Threats: Practical advice on isolating affected systems, removing malware, and stopping unauthorized access.
  • Fix Weaknesses: Guidance on patching vulnerabilities, correcting misconfigurations, and strengthening systems to prevent repeat attacks.
  • Communication Protocols: Templates and tips for notifying staff, customers, and regulators if needed.
  • Action Checklist: A simple tick-box list to ensure every critical step has been completed during an incident.
  • Post-Incident Review: Steps to learn from the event and improve future security measures.

Benefits

  • Stronger Security: Reduces the impact of cyber incidents, including ransomware, phishing, and insider threats.
  • Practical Compliance: Supports best practice frameworks such as NIST CSF, ISO 27001, and the ACSC Essential Eight.
  • Peace of Mind: Gives staff clear steps to follow during an incident, reducing confusion and mistakes.
  • Ready-to-Use: Includes a printable checklist and practical templates for SMEs to implement immediately.

Ideal For

  • Small to medium businesses wanting a practical cyber incident response plan.
  • Team leaders and managers responsible for IT security and staff awareness.
  • Employees who need clear, everyday guidance on handling cyber threats.
  • Organisations seeking tools to support compliance and best practice standards.

Get Started: Download the Incident Response Procedure today and protect your business from cyber threats before they become disasters.